Terms and Conditions of Sale
General Provisions
These terms and conditions govern the contractual relationship between the Client and VIDEO STRATEGY LLC, whose registered office is located at 1704 Llano St Ste B #3009, Santa Fe, NM, 87505, USA, hereinafter referred to as the “Company.” The operational address of the Company is 15292 Sunnyland Lane, Wellington, FL, 33414, USA.
Definitions
- Client: Refers to any individual or business purchasing digital products or services from the Company.
- Consumer: Refers to a Client who is an individual acting for private purposes.
- Professional: Refers to any individual or legal entity acting within the scope of their business, trade, or profession.
- Training(s): Refers to the online digital training programs provided by the Company and available for purchase on the Company’s Website.
- Website: Refers to the Company’s website located at strategievideo.com and all its subdomains.
Applicability and Modifications of Terms
These terms and conditions take precedence over any other general conditions, even if they state otherwise. They are permanently accessible on the Company’s Website. The Company reserves the right to modify these terms at any time. New terms will apply exclusively to contracts concluded after their publication.
The Client agrees to these terms upon completing a payment for any Service or Training on the Website. By doing so, the Client acknowledges having read and understood these terms.
By accepting these terms, the Client expressly agrees that the applicable law is exclusively that of the State of New Mexico, USA, and waives any rights provided by local or international consumer protection laws where permissible by law.
Company Activities
The Company provides digital and audiovisual services, including online training, digital marketing consulting, video production (from concept to post-production), and web coaching, hereinafter referred to as the “Services.”
General Terms for All Clients
Prices of Trainings and Services
The prices, features, and descriptions of Trainings and Services are clearly detailed on their respective pages on the Website. Clients are fully informed about these elements before making a purchase. Prices are fixed and non-negotiable. Payment plans may be offered at the Company’s discretion and are only applicable at the time of their availability.
Payments and Invoicing
Purchases of Trainings and Services are made exclusively via the Website through an online purchase form. Payments are processed via bank transfer, credit card, PayPal, Stripe, or Hotmart.
Access to purchased content is granted only after payment verification. Clients will receive a confirmation email after their payment has been processed. Invoices are provided upon request.
If opting for installment payments, the Client must adhere to the agreed payment schedule. Failure to pay on time will result in a 10% annual interest charge and a fixed penalty fee of 10% of the outstanding amount, with a minimum of €250. Late payments may result in suspension of access to Trainings or Services.
Confidentiality
All information exchanged between the Client and the Company is confidential and intended solely for the execution of Services. The Client agrees to maintain confidentiality regarding strategies, content, and advice provided by the Company.
Personal Data
The Company processes personal data in compliance with the EU General Data Protection Regulation (GDPR). Personal data is used exclusively for contract execution and is not shared with third parties for marketing or other purposes. For more details, refer to the Company’s Privacy Policy available on the Website.
Refund Policy
The Company offers a 30-day satisfaction guarantee for online Trainings, provided the Client has accessed only the first module. Refund requests must be made via email to contact@videostrategyexperts.com within 30 days of purchase.
Special Terms for Online Trainings
Access and Content Usage
Trainings are protected by intellectual property laws. Clients may not share, redistribute, or reproduce Training materials without the Company’s prior written consent. Breaches of this clause may result in legal action, with a fixed indemnity of €5,000 per violation.
Liability
The Company provides guidance based on industry best practices but cannot guarantee specific results. The Client acknowledges that outcomes depend on individual effort and external factors beyond the Company’s control. The Company’s total liability is limited to the amount paid for the Service or Training in question.
Dispute Resolution
Before initiating legal proceedings, parties agree to mandatory mediation. If unresolved, disputes will be resolved by arbitration under the American Arbitration Association (AAA) in Santa Fe, New Mexico, USA. Arbitration proceedings will be conducted in English.
Contact Information
For questions or concerns, please contact:
VIDEO STRATEGY LLC
Email: contact@videostrategyexperts.com
Phone: +1 561 836 1598
Legal Address: 1704 Llano St Ste B #3009, Santa Fe, NM, 87505, USA
Operational Address: 15292 Sunnyland Lane, Wellington, FL, 33414, USA